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There are some technical issues with SagePay due to a recent upgrade. When you go through the checkout and enter the final security stage, it seems as if your transaction has failed, when in fact it has been successful. You may therefore attempt to place your order again. This will result in multiple orders. We will check all orders as they are downloaded and where you have placed a duplicate order we will refund you and notify you of this.
SagePay are working on this communication link error and we hope it will be resolved as soon as possible.
Please accept our apologies for any frustration this may cause. If you have any concerns or questions please call us on 0191 270 5116
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